RGA Solutions

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RGA Solutions

RGA SolutionsRGA SolutionsRGA Solutions
  • Home
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Bridging the Gap Between Complex Healthcare Data and Board-Level Certainty

Bridging the Gap Between Complex Healthcare Data and Board-Level CertaintyBridging the Gap Between Complex Healthcare Data and Board-Level CertaintyBridging the Gap Between Complex Healthcare Data and Board-Level Certainty

Turning fragmented data into executive clarity for faster, more confident Board decisions

Enquire About Advisory Services

Bridging the Gap Between Complex Healthcare Data and Board-Level Certainty

Bridging the Gap Between Complex Healthcare Data and Board-Level CertaintyBridging the Gap Between Complex Healthcare Data and Board-Level CertaintyBridging the Gap Between Complex Healthcare Data and Board-Level Certainty

Turning fragmented data into executive clarity for faster, more confident Board decisions

Enquire About Advisory Services

Consulting Services for Executive Teams

1. Strategy & Transformation Roadmap

We partner with Executive teams to move beyond fragmented reporting. We align your analytics architecture with corporate strategy and regulatory requirements, building a transformation roadmap that covers governance, technical capability, and long-term sustainability.

Outcome: A clear, Board-approved path from descriptive data to strategic insight.

2. Board-Level Performance Frameworks

We design outcome-focused frameworks that enable confident decision-making. By aligning KPIs across Board, Executive, and Operational levels, we eliminate "reporting noise" and ensure leadership focus remains on critical performance indicators.

Outcome: Streamlined Board packs and dashboards that drive action, not just observation.

3. Analytics Operating Models & Governance

4. Interim Strategic Leadership & Mentoring

4. Interim Strategic Leadership & Mentoring

We architect high-performing analytics functions that operate as trusted strategic partners. We define the structures, accountability frameworks and data governance required to balance agile self-service with centralised, high-integrity reporting.

Outcome: A robust, compliant analytics function that meets both operational and regulatory scrutiny.

4. Interim Strategic Leadership & Mentoring

4. Interim Strategic Leadership & Mentoring

4. Interim Strategic Leadership & Mentoring

For organizations undergoing transition or merger, we provide fractional leadership to drive cultural change. We mentor internal leaders and build team capability, shifting the department's focus from "manual report production" to "strategic business partnering."

Outcome: Enhanced internal leadership capability and successful delivery of high-stakes transformation initiatives.

Engagement Options

Strategic Board Advisory

Direct partnership with Executive teams to review current reporting governance and design high-impact performance frameworks. Best for Trusts seeking to move from data-volume to decision-clarity.

Analytics Transformation Projects

Outcome-based, Outside IR35 engagements focused on specific system transformations—such as ICS integration, elective recovery modelling, or population health architecture.

Fractional Analytics Leadership

High-level oversight for Trusts undergoing leadership transitions or major technical shifts. We provide the strategic "bridge" between technical teams and Board objectives without the need for a full-time hire.

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About RGA Solutions

Bridging the Gap Between Technical Data and Executive Action

RGA Solutions is a specialist advisory firm dedicated to maturing NHS analytics. We recognise that many Trusts are "data-rich but insight-poor." Our mission is to transform fragmented reporting into strategic intelligence that Boards can trust.

Our Approach:

  • Board-Level Focus: We translate complex data architectures into the language of governance, risk, and performance.
  • Operational Independence: As a specialised consultancy, we provide objective, high-level oversight on an Outside IR35 basis.
  • Sustainable Impact: We don't just provide answers; we implement the frameworks and cultural shifts necessary for your internal teams to thrive long after our engagement ends.

The Principal Advisor: RGA Solutions is led by Robert Crooks, a strategic advisor with over 30 years of experience spanning the NHS, the Ministry of Justice, and the private sector (including £3.6bn M&A leadership). This unique background allows the firm to bridge the gap between deep technical architecture and high-stakes Board-level strategy.

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Strategic Impact: Leadership & Transformation

1. Multi-Trust BI Integration & Governance (NHS Merger)

  • The Context: Led the strategic integration of Business Intelligence and Data Warehouse functions during the merger of Chelsea and Westminster and West Middlesex University Hospitals.
  • The Impact: Unified disparate data cultures and technical architectures into a single, high-integrity reporting function, ensuring Board-level continuity and operational safety during a complex organizational transition.

2. Regional Performance Architecture (Cross-Regional)

  • The Context: Architected a sophisticated cross-regional performance framework covering Finance, Quality, Clinical, and HR metrics across Surrey, West London, and the Midlands.
  • The Impact: Established a "Single Version of the Truth" across multiple geographies, aligning diverse executive stakeholders around shared KPIs and enabling data-driven regional benchmarking.

3. Large-Scale System Collaboration (14 Organisations)

  • The Context: Designed and delivered a regional BI solution integrating systems across 14 distinct organisations.
  • The Impact: Successfully negotiated complex data sharing requirements and technical silos to create a cohesive reporting ecosystem, facilitating system-wide visibility and collaborative decision-making.

4. National Performance Oversight (Ministry of Justice)

  • The Context: Developed a new custodial service performance system for the MoJ in direct collaboration with the Prisons Minister and Director General.
  • The Impact: Created the primary vehicle for national performance oversight, providing the Executive with real-time visibility into complex custodial service metrics and supporting national policy decisions.

5. M&A PMO Leadership (Resolution Plc - £3.6bn Acquisition)

  • The Context: Established and led the Project Management Office (PMO) for the £3.6bn acquisition of Abbey Life.
  • The Impact: Managed the high-stakes Transitional Services Agreement (TSA) between buyer and seller, ensuring clinical operational continuity and financial integrity throughout one of the sector's largest acquisitions.

6. Emergency Capacity Management (Northamptonshire)

  • The Context: Delivered a real-time system-wide capacity solution across health and social care services.
  • The Impact: Transformed emergency response coordination by providing an instantaneous view of system-wide pressure, significantly enhancing the speed and accuracy of crisis resource allocation.

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Executive Case Studies: Strategic Value Delivery

1. Post-Merger Strategic Integration

  • Context: Following the merger of Chelsea & Westminster and West Middlesex Acute Trusts, the organization faced fragmented BI operating models and conflicting data lineages.
  • Advisory Role: Lead Consultant for Strategic BI Integration.
  • Strategic Solution: Architected a unified BI Operating Model. This involved harmonizing data definitions, consolidating legacy technical teams, and establishing a single, high-integrity "Source of Truth" for Board-level reporting.
  • Executive Impact: Delivered a unified Executive Dashboard suite within 12 weeks. Post-integration, report duplication was reduced by 60%, significantly increasing regulatory and Board-level confidence.

2. Performance Governance & KPI Alignment (Mental Health)

  • Context: Surrey & Borders Partnership NHS FT required a shift from reactive, operational reporting to strategic, forward-looking oversight.
  • Advisory Role: Strategic Advisor / Head of BI.
  • Strategic Solution: Led a culture-change initiative to align data output with Trust priorities. This included designing an Executive KPI Framework and implementing a rigorous Power BI Governance structure to ensure data was an asset, not a burden.
  • Executive Impact: Achieved full alignment between data and corporate strategy, embedding a consistent, evidence-based culture across all directorates.

3. Real-Time Crisis Intelligence (Gold Command)

  • Context: A lack of interoperable data between hospital, ambulance, and social care prevented effective system-wide capacity management.
  • Advisory Role: Regional Transformation Lead.
  • Strategic Solution: Directed the development of a real-time Emergency Care Insight platform. This involved co-designing shared metrics across multiple partner agencies and integrating disparate live data streams.
  • Executive Impact: Provided the region’s first unified view of urgent care pressure. The system became a critical tool for "Gold Command" during peak pressure periods, enabling proactive capacity and escalation planning.

4. ICS / Alliance Performance Architecture (13 Providers)

Context: A newly formed Alliance of 13 NHS providers lacked a unified reporting logic, making system-wide leadership decisions difficult.

  • Advisory Role: Strategic Consultant (via RGA Solutions).
  • Strategic Solution: Facilitated the complex negotiation of shared performance definitions across 13 distinct organizations. Established a regional KPI framework and oversaw the alignment of reporting governance across all partner trusts.
  • Executive Impact: Enabled cross-trust performance comparisons and provided the Regional Executive team with unified visibility, significantly reducing administrative duplication across the system.

Contact & Engagement

Expert Advisory for Strategic Analytics Transformation

Whether you are navigating a complex merger, redefining your Board-level performance framework, or seeking interim strategic leadership, RGA Solutions provides the high-level oversight required to deliver results.


Engagement Options:

  • Strategic Advisory: Short-term, high-impact consulting for Executive teams and Boards.
  • Transformation Projects: Outcome-based engagements delivered on a fully independent, Outside IR35 basis.
  • Fractional Leadership: Consistent, strategic oversight to support your internal teams through periods of change.

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We operate primarily across London, Cambridge, and the Home Counties, with the capacity for UK-wide strategic engagements.

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